FAQs

1. How often will the orders be placed?
A bulk order for all items will be placed quarterly every year (for 2024, the last order will be in October.)

2. How long will it take for my item/s to arrive?
We cannot give definitive lead times as these may vary dependent on our suppliers.

3. What if I forget my Ergo Discount Code?
Your discount code will be sent to your Ergo email address. If you forget it, you can search "Ergo Apparel Store" and it will come up. If you still cannot locate it, please see admin.

4. How do I check how much of my Ergo Discount is remaining?
Open the gift card email you would have received and click the 'View gift card balance' button. If you cannot find the email, please see instructions for question 2.